Privacy Policy
Effective date: June 13, 2025
Business Name: Executive Consulting Solution LLC
Business Owner: Darrick Russell
Website: https://executiveconsultingsolution.com
Email: dee@executiveconsultingsolution.com
Phone: +1 (312) 945-0792
2. Information We Collect
We may collect the following types of personal information when you interact with us:
- Basic Contact Info: Name, email address, and phone number
- SMS Consent Data: Time/date of opt-in, form source, type of messages selected (transactional or marketing)
- Message Interaction Data: Delivery confirmations, response actions (e.g., STOP or HELP replies), and message read rates
- Order & Appointment Data: For delivering transactional SMS
We collect this information directly from you, either through forms you fill out on our website or through SMS reply interactions.
3. How We Use Your Information
We use your personal information to:
- Send transactional SMS messages (e.g., appointment reminders, service updates, order confirmations)
- Send marketing messages (e.g., promotions, new product announcements) only if you have separately opted in
- Respond to support inquiries via SMS or email
- Maintain compliance with legal and carrier regulations
- Improve service delivery and communication quality
Your data will never be sold to third parties.
4. SMS Marketing & Transactional Consent
You will only receive SMS messages if you have explicitly consented by checking the appropriate box(es) during form submission.
- Transactional messages are related to services you have requested and do not require marketing consent.
- Marketing messages require separate, express consent.
- Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt-out.
- Our SMS communication service is referred to as the Executive SMS Alerts Program throughout this policy.
You may unsubscribe at any time by replying STOP to a message.
5. Sharing & Disclosure
We do not sell, rent, or share your personal information for third-party marketing.
We may share limited information with trusted service providers only to:
- Ensure compliance with SMS industry regulations
- Provide technical support
These vendors are contractually obligated to protect your information and use it only for the agreed-upon purpose.
6. Data Retention
We retain your information only as long as necessary to:
- Deliver the services and SMS messages you requested
- Maintain opt-in and consent records (as required by SMS compliance standards)
- Comply with legal or regulatory obligations
You can request deletion of your data at any time by contacting us.
7. Data Security
We use commercially reasonable safeguards (including encryption, access controls, and secure transmission protocols) to protect your personal information from unauthorized access, disclosure, or misuse.
8. Your Choices & Rights
- Opt-Out of SMS: Reply STOP to any message.
- Request Data Access or Deletion: Contact us at dee@executiveconsultingsolution.com.
- Change Consent: Revisit our website and submit updated preferences.
9. Links to Other Sites
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.
10. Updates to This Privacy Policy
We may update this policy occasionally to reflect changes in practices, legal requirements, or service providers. When we do, the revised policy will be posted here with a new “Effective Date.”
We encourage you to review this page regularly.
11. Contact Us
If you have questions or requests related to this Privacy Policy or our SMS communications, you can reach us at:
Executive Consulting Solution LLC
Email: dee@executiveconsultingsolution.com
Phone: +1 (312) 945-0792
Website: https://executiveconsultingsolution.com
